Pre-conference RMS User Meeting
4/30/2026 - 4/30/2026
2:00 PM - 3:30 PM EST


Location: Zoom Online





Event Description
Earlier in March, we advised users (see here) that the Association was initiating an RMS modernization initiative and that a session was being considered at the Annual CBAA Conference in Calgary this June.
 
The initial objective of the initiative, at this time, is to identify what elements a well-functioning system should include to:
  • Enhance user experience
  • Improve & simplify access and account management
  • Expand functionality
  • Improve reporting and data mining
  • Increase engagement, usage & satisfaction
It should be noted that once an understanding of what is expected from an RMS is reached, recommendations will be made to the CBAA’s Board regarding which system will best suit the modernization, such as upgrading the current RMS or seeking a different solution.
 
We are therefore inviting you to a Pre-conference RMS User Meeting. At this meeting, we will seek initial views of users as to their needs for an RMS which will help focus discussions during subsequent discussions. To kick things off, we will present an initial list of items (here) that over the years have been noted as areas of needed improvement.